After Sale Service
Before application of a warranty , please read the terms of warranty of our products. If your product meets these requirements , please follow the customer service process described below:
To request service , please contact us by email ( firstname.lastname@example.org ), use the the contact form of our website, or join us by phone (+33) 04 72 01 89 47 (international call)
If possible, thank you to attach a copy of your warranty card and a copy of your invoice to your request for service.
Our team will contact you within 72 hours worked in response to your request.
For any product to return, please complete the service request form and the right of return associated with this form.
After filling out these documents, thank you to send them with a copy of your invoice and of your warranty card with the product returned to the following address :
LAVI - Service Après Vente EZA
ZI Porte du Grand Lyon
3, Chemin de la Dombes